The Customer Promise
a�?We strive as business to ensure excellent quality at all times with a customer focused approach to service deliverya��
All my paintings are created using high-quality canvases and painting. All my paintings are coated with varnish to protect them against light and dust for many years of enjoyment.
A�How to buy in a few steps
1. Browse through my gallery
2. Make your order
3. Proceed to checkout
4. Confirm payment
5. Order confirmation and delivery
I contact you within a few hours at the most on receipt of payment to confirm the delivery options that best suits you.
Fatric keeps the right to create or not create a painting on basis of unavailability of materials or errors in processing of payments etc. In case where a painting cannot be recreated, I will make you aware as soon as possible. I will also keep you informed of any mitigating circumstances that could affect the order.
Order confirmation and delivery
Once a painting is ordered, it usually takes me up to 5-7 working days to recreate it. I create my paintings on a first come, first served basis. The painting is then packed and delivered in person or by fedEx Ghana. A receipt and Certificate of Authenticity are included with every painting, stating my business number and the details of the purchase.
1. A certificate of authenticity is provided upon request for all the paintings I create. It clearly states the name and dimensions of the painting, the date it was created, the artist who created it (my name), media used in creating the work, where it was created and my original signature to confirm it is hand-made and authentic.
2. My paintings are personally packaged with bubble wrap when necessary, placed in secure box and labeled FRAGILE-HANDLE WITH CARE.
3. All my paintings are sent via fedEx Ghana, which takes 2-3 business days to arrive in any part of Ghana and 4-7 business days overseas.
I accept Cash, Cashier Cheques, Bank transfers.
Returns and Exchange
Returned paintings are subject to exchange only